My Registration Portal FAQs

I haven’t received an email on how to create my new My Registration account. What should I do?

You will receive an email from us with a link to activate your My Registration account. The activation emails are being sent in batches over the coming weeks with priority being given to those teachers who have tasks to complete regarding their registration (e.g. renewals). If you haven’t yet received your activation email and need to access your details urgently, please contact us at MyRegHelp@teachingcouncil.ie, or call us on +353 1 651 7900 or LoCall 1890 224 224.

I am using the same details that I previously used for My Registration but they are not working.

Your old login details will not work with your new My Registration account. You need to create a new account with an email address which will be your username and a password that meets the requirements, i.e. it must be at least 8 character long. It must contain at least one uppercase letter, a number and a special character (e.g. * ! $).

What are the password requirements for My Registration?

Your password must be at least 8 characters long. It must contain at least one uppercase letter, a number and a special character (e.g. * ! $).

I don’t have access to the email account that the Teaching Council has on record for me. How can I get my account activation link?

Please go to My Registration and click “Create an Account”. Click on Request my account creation link in the grey Existing Registrant box. Enter the details requested and if a matching record is found, your link will be emailed to you. If a match is not found, we will contact you.

Can I use a different email for My Registration than the one that appears when I click the link to create my account?

Yes, you can change the email address that is used as your username when you are creating your account, if it is a valid email address. Please note that you may also want to update the email address used for notifications from the Teaching Council which is stored in My Personal Details section of your account.  

I received an email with the link to create my account but I have lost it. What should I do?

Please go to My Registration and click Create an Account. Click on Request my account creation link in the grey Existing Registrant box. Enter the details requested and if a matching record is found, your link will be emailed to you. If a match is not found, we will contact you.

What if I share an email address with another registered teacher?

If the email address we have on record for you is also used by another teacher, only one of you will be able to use that email address to log in to My Registration.  Please ensure that the email address you choose as a username is unique to you i.e. not shared with another teacher.

I have logged in and some of my details are out of date. What should I do?

You can update some of your details using the various options available to you when you log into My Registration. You can update many of your personal/contact details immediately with the exception of some like name, gender and PPSN.  You can submit a request to change those items and provide supporting documentation. Once the documentation has been reviewed and all is in order, your details will be updated for you.  You can also update your employment details and submit requests to have qualifications added to your registration using My Registration. We encourage you to ensure that your details are up to date.

What is the “My Paymasters” section of My Employment?

In order to be paid from State funds, your paymaster needs to ascertain your registration status from the Teaching Council. The Teaching Council receives updates from Paymasters, identifying their payees and your paymaster settings are updated accordingly to ensure that we share your data with the appropriate paymaster.

 

Important Note: If the correct Paymaster is not ticked, payment of your salary may be at risk as the Paymaster will not be able to confirm your registration status.

I was previously registered but am not currently registered. Can I create a My Registration account?

Yes, if you were previously registered with the Teaching Council an account will be waiting for you! Click on My Registration and select Create an Account. From there, you should go to the Previous Registrant/Applicant section and click on Request my Account Creation Link. You will be asked to provide some information to identify your account and either a link will be emailed to you or a member of the Teaching Council will contact you with instructions.

I applied for registration previously but never registered. Can I create a My Registration account?

Yes, if you applied in the past but did not register, there will be an account created for you and you can request a link to that account by clicking on My Registration on the Teaching Council website and selecting Create an Account. From there, you should go to the Previous Registrant/Applicant section and click on Request my Account Creation Link. You will be asked to provide some information to identify your account and either a link will be emailed to you or a member of the Teaching Council will contact you with instructions.

I used the link that I received but now I am trying to use it again to log in and am getting an error message. How do I access my account?

The link that you receive can only be used for the initial activation of your account. Once activated, the link cannot be used to access your account. To log in to your account, go to the Teaching Council website and click on My Registration. You can then enter the username and password that you used when creating/activating your account.

I have a question in relation to My Registration account that isn’t covered here. What should I do?

If you have a question that isn’t answered in an FAQ, please email us at MyRegHelp@teachingcouncil.ie. As we launch My Registration, there may be a large volume of queries so we appreciate your patience while we work through them sequentially.