Telephone Opening Hours and Processing Timeframes
To facilitate the very high volume of applications being processed, our telephone lines are open daily 9:00am – 10:30am and 2:00pm – 4:30pm. You may wish to email your query to
If you wish to visit the Council offices, appointments must be made in advance. Please click here for further information.
Please note that a call recording system is in place and calls may be recorded for training purposes.
For application processing timeframes, please click here.